Jeulia Stainless Steel Couple Rings
Final Sale items are not eligible for return, exchange or resize.
15% OFF Sitewide, Use Code: H15Buy Two Get One FREE, USE CODE: FREE
Delivery Time = Processing Time + Shipping Time
Shipping to AU& NZ:
|Standard Shipping||9-15 Working Days||A$15 (Free over A$150)|
|Express Shipping||3-7 Working Days||A$45 (Free over A$240)|
Test Report Results: 1. Silver(Ag): 935.7‰ 2. Nickel release: Pass
- Where is your company located?
- Do you have any retail locations?
- How do I make changes after my order has been placed?
- If you notice a mistake with your order after receiving an order confirmation email, please call us at 1-888-219-8158. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
- How do I change the currency?
At the top of our website you will see a currency widget where you can change the currency to one of the following:
- Which payment methods do you accept?
- We accept PayPal Express, PayPal Credit, and all major credit cards. We DO NOT accept money orders, checks, or cash.
- How do you secure my payment information?
- Is my personal information kept private?
- Are the stones real diamonds?
- Most of our rings are made of 925 sterling silver and the stones are created gemstones. If you would like to know more, please view this page: the stone we use
- Will this jewelry turn my skin green?
- No, our jewelry won't turn your skin green. Jewelry that turns your finger green is made of copper; our rings are made of 925 sterling silver.
- For the black plated rings, I worry the black will chip off naturally.
- We have a rigorous quality control process to ensure the quality of all of our rings. The black rhodium plating will not chip off if you take care of your ring. You can visit this link: //www.jeulia.com/how-to-care-rings.html to learn more. In the rare event that something is wrong with the ring, please immediately contact customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your ring. For detailed information please see: 30-day return policy and one-year warranty
- Where do you ship to, and how much does shipping cost?
- We provide free shipping on orders over A$150. For detailed information and to see if you qualify, please visit our ship location page.
- How long until I receive my jewelry?
- Once you complete payment for your order, we generally start processing your order within 24 hours. We offer two shipping methods for all items, Standard and Expedited, so depending on your location, different delivery times can be expected. For more information, please check our Delivery page.
- Will I have to pay customs duties, taxes or other fees?
- What if I don't like my jewelry after receive it?
- What is your return policy?
Orders & Payment
Shipping & Returns
What if I have a question that hasn’t been answered above?
We are always happy to help you with any queries you may have. Please just contact us.
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